Delete your Tradyab account.
You can request deletion of your account and its associated personal data here, even if you've uninstalled the app or can't sign in.
Request account & data deletion
Our support team handles your request and verifies ownership before deletion.
Send to
support@tradyab.comSubject
Tradyab account and data deletion request
Opens a prepared message in your email app. Review and send it to submit your request. Opening the message does not delete your account.
No email app configured?
Open your email service and send the request to the address above using the subject shown here.
Send your request
Email us from the address registered to your Tradyab account. Ask for both your account and associated personal data to be deleted. Include your username if you know it.
Confirm it’s your account
We may need to verify account ownership before processing the request. If you no longer have access to your registered email, tell support so we can help with verification.
Get confirmation
Support will explain the next steps and expected timing, then confirm when your request is completed and identify any records that must be retained.
Include your account email and, if known, your username. Please don't include passwords, payment details or verification codes in your deletion request.
What happens to your data
Your request covers both your Tradyab account and the personal data associated with it. Data that no longer needs to be kept is deleted or de-identified under our Privacy Policy.
Account & profile
Your account, name, email address, username, profile details and account preferences are covered by your deletion request.
Content & activity
Associated personal data in your posts, comments, messages, uploaded media and activity is also covered, subject to the limited retention reasons below.
Limited records may need to be kept
Deletion does not override legal recordkeeping or necessary security obligations. Retention depends on the record and the reason it is needed.
- Transaction & tax recordsAt least 7 years
- Where applicable, records needed for tax and financial recordkeeping are retained as described in the app’s Privacy Policy.
- Security, legal & dispute recordsFor the necessary legal or security period
- Limited records may be kept for fraud prevention, security, legal obligations or an ongoing dispute. Support can explain the reason and applicable period for your request.
- Backup copiesUp to 3 years after account deletion
- Backup copies may remain for up to 3 years after account deletion before being removed through backup rotation.
Support can explain which exceptions apply to your account. Read our Privacy Policy for more about your rights and data handling.
A few things to know
You can send your request now. Support can help with any account or subscription questions along the way.
Uninstalling does not delete an account
Removing Tradyab from your device leaves your account in place. Send a deletion request to remove your account and associated data.
Check any active subscriptions
Account closure does not automatically cancel billing. Manage renewals through the service where you subscribed. If you are a creator with subscribers, tell support so we can help with any outstanding obligations.
You can also start from the app
In Tradyab, open Settings and tap your profile card to open “Your account.” Under “Leaving Tradyab,” choose “Close it and erase your data” and follow the verification steps. The email route on this page is available without signing in.